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ThinkTV Network
110 South Jefferson Street
Dayton, Ohio 45402-2415
phone (937) 220-1600
fax (937) 220-1642


For Questions/Comments About Your Membership:
937-220-1660 Or
Or 800-247-1614

For Closed Captioning Concerns 
Please Contact Our Captioning Hotline:

Phone: 937-220-1689
Fax: 937-220-1642

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day. 

Written Closed Captioning Complaints Should Be Directed to the Following:
George MacKnight
110 S. Jefferson Street
Dayton, OH 45402
Phone: 937-220-1689
Fax: 937-220-1642

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

Closed Captioning Quality Certification
ThinkTV Certification »
National Captioning Institute »

For Public Media Connect Magazine & Volunteer Inquiries:
Member Services

For Information about Production, On line and 
Community Partnerships contact:

Kitty Lensman, COO

For Programming Questions/Comments:
Jim Wiener, Chief Programming Officer

For Corporate Support/Program Underwriting:
Greg Schell

For Auction Inquiries:

For Engineering or Technical Questions/Comments:
George MacKnight

In order to better respond to questions about reception quality and related problems, please let us know which channel you are watching (WPTD 16 or WPTO 14) and if you receive us on cable, satellite or off-air. To request assisstance with off-air reception problems, please provide your zip code.

For Press or Community Events and questions/comments about
Sue Brinson, Communications Manager


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Q. Where can I purchase copies of PBS programs?

A. Contact Play PBS 1-800-752-9727 for VHS or DVD copies of PBS programs on ThinkTV visit Shop PBS online at

Q. How can I get a copy of a ThinkTV production?

A. Copies of several ThinkTVproductions are available as “Thank You” gifts for our members.   If you are interested in receiving one of these gifts please contact our Member Services department by calling 937-220-1600 or email  If you are interesting in becoming a member of ThinkTV visit the Membership Benefits page on our website, you can sign up to become a member online.

Q. How are ThinkTV productions funded?

A. Local productions can be funded in a couple of ways, through the generous support of a production underwriter and/or a grant from a foundation.  Production underwriters donate money to fund a production and are typically credited at the beginning and end of the program, for example:  This program has been made possible through the generous support of….. We’ve also been fortunate to receive funding for some of our productions through productions grants.  These grants and the foundations that award them also receive recognition at the beginning and end of a program.

Q. Why do the program listings on your Web site and the ones in publications sometimes differ?

A. Occasionally ThinkTV changes its broadcast schedule.  Some printed and electronic material can be dated.  For the most up-to-date listings for all ThinkTV channels visit our online broadcast schedule.