Talk to Us | Community | ThinkTV

ThinkTV Logo
ThinkTV Network
110 South Jefferson Street
Dayton, Ohio 45402-2415
phone (937) 220-1600
fax (937) 220-1642

 

For Questions/Comments About Your Membership:
937-220-1660 Or
Or 800-247-1614
Mservices@thinktv.org

For Closed Captioning Concerns 
Please Contact Our Captioning Hotline:

Phone: 937-220-1689
Fax: 937-220-1642
gmacknight@thinktv.org

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day. 

Written Closed Captioning Complaints Should Be Directed to the Following:
George MacKnight
937-220-1689
gmacknight@thinktv.org

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

For Public Media Connect Magazine & Volunteer Inquiries:
Member Services
937-220-1660
mservices@thinktv.org

For Information about Production, On line and 
Business Development contact:

Kitty Lensman, EVP/CIO Public Media Connect &
Station Manager, ThinkTV16/14
937-220-1672
klensman@thinktv.org

For Programming Questions/Comments:
Jim Wiener, Director of Broadcast Services
CET/ThinkTV
937-220-1724
jwiener@thinktv.org

For Corporate Support/Program Underwriting:
Greg Schell
937-220-1648
gschell@thinktv.org

For Auction Inquiries:
Kay High
937-220-1647
khigh@thinktv.org

 

For Engineering or Technical Questions/Comments:
George MacKnight
937-220-1689
gmacknight@thinktv.org

In order to better respond to questions about reception quality and related problems, please let us know which channel you are watching (WPTD 16 or WPTO 14) and if you receive us on cable, satellite or off-air. To request assisstance with off-air reception problems, please provide your zip code.

For Press or Community Events and questions/comments about thinktv.org:
Sue Brinson, Communications Manager
CET/ThinkTV
937-220-1657
sbrinson@thinktv.org

  • Contact Us

  • Should be Empty:

PRODUCTION FAQ's

Q. Where can I purchase copies of PBS programs?

A. Contact Play PBS 1-800-752-9727 for VHS or DVD copies of PBS programs on ThinkTV visit Shop PBS online at www.shoppbs.org.

Q. How can I get a copy of a ThinkTV production?

A. Copies of several ThinkTVproductions are available as “Thank You” gifts for our members.   If you are interested in receiving one of these gifts please contact our Member Services department by calling 937-220-1600 or email mservices@thinktv.org.  If you are interesting in becoming a member of ThinkTV visit the Membership Benefits page on our website, you can sign up to become a member online.

Q. How are ThinkTV productions funded?

A. Local productions can be funded in a couple of ways, through the generous support of a production underwriter and/or a grant from a foundation.  Production underwriters donate money to fund a production and are typically credited at the beginning and end of the program, for example:  This program has been made possible through the generous support of….. We’ve also been fortunate to receive funding for some of our productions through productions grants.  These grants and the foundations that award them also receive recognition at the beginning and end of a program.

Q. Why do the program listings on your Web site and the ones in publications sometimes differ?

A. Occasionally ThinkTV changes its broadcast schedule.  Some printed and electronic material can be dated.  For the most up-to-date listings for all ThinkTV channels visit our online broadcast schedule.