Please contact our captioning hotline:
We make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning complaints should be directed to the following:
110 S. Jefferson Street
Dayton, OH 45402
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
In order to better respond to questions about reception quality and related problems, please let us know which channel you are watching (WPTD 16 or WPTO 14) and if you receive us on cable, satellite or off-air. To request assisstance with off-air reception problems, please provide your zip code.